Parts Advisor

Why join the Falcon family?!

• Extremely competitive salaries
• Amazing benefits packages
• Relocation packages
• Financial Health
• RRSP matching
• Flexibility
• Job Security
• Sustainable work
• Growth opportunities

If you’re an experienced heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years’ experience in a parts-related role we want you to join Falcon Equipment’s Nanaimo Branch, offering the perfect balance of meaningful work and a scenic, laid-back island lifestyle. Imagine starting your day with ocean views, ending it with forest trails, and working with a supportive, professional team in between.

Job Duties & Responsibilities:

• Provide exceptional customer service to both external and internal customers
• Work with Install Shop employees supplying correct parts/components for new builds
• Negotiate pricing and purchase product inventory
• Provide product inventory control as well as put away stock, data entry and cycle counting
• Purchasing & maintaining inventory on all lines with relation to the Parts Department
• Determine correct parts numbers and “pick” parts for orders received
• Arrange for delivery or shipment of parts as required
• Help maintain orderly parts stock
• Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program
• Recommend layout improvements and assist in physical rearrangement of layout

Qualifications:

• High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an asset
• Minimum 5 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulics
• Inventory management control, purchasing and any related experience would be a definite asset
• Ability to use both computer-based and manual parts catalogues
• Must possess a valid drivers’ license
• Exceptional customer service and troubleshooting skills
• Must be able to work in a fast-paced environment with minimal supervision
• Ability to work well under pressure and maintain a strong attention to detail
• Able to deal with people tactfully and professionally at all times
• Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions
• Strong work ethic and positive team attitude
• Must be proficient with both manual and computerized inventory control
• Weight handling of up to 60 lbs. required

About the Benefits:

• Competitive wage rates
• 100% prescription coverage and paramedical coverage
• 100% basic dental coverage
• Long-term disability (LTD)
• Paid sick days
• Paid vacation available in the first year of employment
• RRSP/DPSP plan with matching contribution by the company
• Premiums if you hold a current occupational first aid ticket
• Opportunities for training and development
• Non-unionized environment
• Apprenticeship program reimbursed by the company

Falcon Equipment is an equal opportunity employer.

* We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.