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I would recommend Falcon Equipment’s Nanaimo branch to everyone I know. I own a small business, and I treat my staff and customers like family – Falcon does the same for us. Jamie, their Service Administrator, is a joy to talk to and always goes above and beyond. After I had a major surgery, they personally sent flowers, it was very touching. Most recently, when my crane broke down, I called Falcon Nanaimo. They did not have the part I needed on hand but their location in Surrey did. Desiree Marcil, in their Surrey Parts department, opened early to get the required part over to me. They had my crane up and running in only a few hours.

Our experience with Falcon Equipment’s Winnipeg branch has been excellent! Their customer service never disappoints, and they are always easy to deal with; even when the issues may not be.

During the process of my dump body being built at the Regina branch we had a few complications (out of Falcon's control). They took care of everything for me, and I will definitely be purchasing from Falcon again.

We’ve been working with Falcon Equipment for over 25 years, and they’ve been a huge part of our business. Their products are top-notch, and their service shop is a lifesaver, keeping our fleet running and downtime to a minimum.

One time, our truck broke down on a job site due to electrical issues, and Larry (Surrey Service Foreperson) came out on a Saturday to help us out. That kind of dedication really stands out.

The team at Falcon is great—knowledgeable, friendly, and easy to work with. From the shop staff to ownership, they make everything seamless. We always count on them for our equipment needs and would recommend them without hesitation.